Axiom Auto Group

James is the man! It was an immense pleasure to purchase my 2007 Infiniti G35 from him and I highly highly recommend him to everyone looking to purchase a vehicle. For a complete review, visit my blog post:
http://thebestofmindy.wordpress.com/2009/06/23/scenic-route-here-i-come/

Mindy A.
Santa Clara, CA
2007 Infiniti G35 Sedan

I recently purchased a '08 328i from James. This was my first used car purchase, so I had a lot of questions and requests before I made my purchase. James was able to provide me with honest answers to everything. He was very knowledgeable about the cars that he sells, and was never pushy whenever I went to go see the car. It took me about a month to decide on the car, and throughout the whole time, he kept in contact with me and was patient with answering all my questions. When I was finally ready to make the purchase, we agreed on a price, signed the paperwork, and off I was with a new car. It was probably the smoothest car transaction I've ever had.

I definitely recommend James when it comes to buying a used car. He has a good selection, is honest and straight-forward and will give you the best price.

Monica K.
Santa Clara, CA
2008 BMW 328i Coupe

This is the second car I am buying from James, and having recently visited a nearby dealership to take a look at some 2011 models, I remembered why I stopped going to those places in the first place. James is a very rare combination of a car guy (the extent of his automotive knowledge is very impressive and was a huge plus for my fiance) AND a great businessman, which means a haggle-free, honest and enjoyable car shopping experience for me. And to top it all off, his prices are pretty much impossible to beat!

James was very attentive to what I wanted out of a car (even if all I cared about was color, sunroof and heated seats) and didn't try to sell me something else entirely just to make a sale. He was able to talk about differences between model years and explain car features in a language I could understand - many other dealerships can definitely learn from him!

He was also very patient with me even when I came back several times trying to decided between the EX and the RDX, and was always willing to do another test-drive, to help me make sure I was making the right choice. Overall, the customer service was great! I never felt pressured or rushed, got my RDX at a great price and couldn't be happier.

If you're looking for something different that the usual BS that often comes along with car shopping at some dealerships, check out Axiom, you will not be disappointed.

Natalia D.
Milpitas, CA
2008 Acura RDX

I purchased an 05 minicooper S from James a couple years ago but forgot to write this review. James listened to what I wanted in the car and actually called me personally to say he found one for me that met my specs. This type of personal service and great price will assure that I will be coming back here for my next car purchase. Thanks James and Axiom.

H.N.
San Francisco, CA
2005 MINI Cooper S

Well, I must say, buying my car through Axiom was a truly pleasant experience, thanks to James. You know what people say about auto dealers, and you've probably met some that fit the bill very well. But working with James on my transaction was as smooth of experience as it could possibly be. Communication was top-notch, he was extremely helpful and we agreed on a very good price for the car. I would easily recommend him and Axiom Auto to anybody looking for a hassle-free car purchase.

There are some honest and professional auto dealers after all, as I almost lost my faith in that. Thanks James and Axiom!

Kirill U.
San Francisco, CA
2007 Infiniti FX35

Have no fear people, there are some truly honest and genuine dealers out there, and Axiom is one of them. Big shout out to James for not kicking my husband to the curb after he almost drove us into a semi on El Camino. Carlos even let me stay in the lobby for 2 hours to fend off other buyers...lol...I wanted my new Infiniti G35 really bad. Very good customer service, but beware...James can play some hardball! Thanks for providing a great product Axiom Group

Ana N.
San Jose, CA
2007 Infiniti G35 Sedan

We had the best experience ever buying a car with James Lee from Axiom Auto Group. The cars in his inventory are top-class and the whole process is as smooth as it can get. Also, you don't get any of the salesman-tricks from James. He never asked us, "are you buying today?" or "the price is only good for today"...the kind of questions I have faced at other dealerships.

All in all, if you are looking for a premium used car, save yourself time and just go to Axiom Auto!

Amit G.
San Jose, CA
2008 BMW 328i Sedan

Two cars in 3 years and have enjoyed the experience both times. The first one was purchased from the Santa Clara location, which was a little hard to find, but the new location in Sunnyvale was a breeze to locate.

I worked with James on both purchases....he was knowledgeable about the cars, was not pushy at all, and was patient with me because I'm one of those 1001 questions type of people :) Hey, I just like to know what I'm getting.

All in all, I came back here for a reason, and refer my friends and family, because if he doesn't have the car on his lot, he'll even go looking for the car! Plus the prices are fair and sometimes below market value :)

Rick L.
San Francisco, CA
2007 BMW 530i
2006 Lexus GS300

I got the car last week and it looks great. It was naturally dirty when delivered, but it cleaned up quite nicely. Thanks for your honest description of the car.

Thanks for making this such a professional transaction. I'll be happy to ask as a (positive) reference if you ever need one!

Jim R.
Dallas, TX
2007 Mercedes Benz E350

I recently purchased an Infiniti G35 Journey sedan in as immaculate condition as it could be given that it is the 2007 model. Besides the great deal and the remaining mileage on the factory warranty, James' honesty, straightforward approach, and trust in his customers (including myself) had sealed the deal.

He patiently walked me through his financing options, extended warranty options, allowed me to test drive to my content, and did not sell me the car just for its fancy features, which many car salesmen I've dealt with do. He did not send unnecessary nag Email messages or make unnecessary nag phone calls.

Another big positive is that I did not once feel pressured into buying a car. He is patient and was willing to describe any car he had available without bias, so that it did not seem he was trying to get rid of a specific car. James also proved to be knowledgeable and shared his knowledge without overwhelming me with car specs.

Allowing a buyer to rethink about a car purchase without pressure is one of the most important factors that I expect from a quality dealership and James delivered.

Henry C.
Sunnyvale, CA
2007 Infiniti G35 Sedan

James of Axiom Auto Group is a pleasure to work with, and you don't get any of that creeping suspicion that you're about to get cheated as at other dealerships.

My fiance and I came in to test drive a BMW 3-series. It was in excellent condition, and was a GREAT deal for the options it had. Unlike other dealerships we went to, there was no rush and no pressure, and both of us got to do a full-fledged test drive (none of that "you drive in one direction and she can drive on the way back" stuff). Not only that, but the test drive was much longer than we had at any other dealership (my fiance even joked that he was starting to "get bored" by the end of it).

He's extremely honest when talking about the cars. At other dealerships we had to deal with the salespeople telling you ANYTHING to make a sale--the phrase "fully loaded!" has become an inside joke with us. Here you actually get an honest answer about what the car has, and he doesn't pressure you into buying something you're not sure about.

Unfortunately we didn't end up buying the car from James as we found one elsewhere with heated seats--the one option that his car did not have that I really had my heart set on. Still, throughout my experience at the BMW dealership I was comparing it to Axiom, and the usual "large dealership" tactics, and the comparison was definitely in Axiom's favor. We didn't get a car from him this time, but next time we need a car AAG will definitely be at the top of our list of places to check out.

Catherine B.
Palo Alto, CA

Amazing. They are by far the best private dealer in the Bay. After major investigation I just purchased a pre owned BMW from them. They blow their competitors prices out of the water. Great guys that work there too. Absolutely recommend.

Anonymous
Palo Alto, CA
2006 BMW 330i Sedan

Awesome purchase experience from james @ Axiom.

From our initial contact to signing on the dotted line. I couldn't be happier with the service that was provided by James. What more could I ask for, I got a great deal and great service. I'll def be back when it's time to get my next car!

Johnny L.
Hacienda Heights, CA
2005 BMW M3

James is the absolute best car dealer I've ever come across. He's not only helpful, he's honest! An honest car dealer!!! I definitely never thought I'd use that word to describe a person in this line of work. Seriously, James knows his stuff and he strives to be successful by maintaining his reputation in providing great service. Once you experience this for yourself, you'll see why he has so many returning customers. You not only leave with a great car at a great price... you leave with a peace of mind that you can't find in any other private dealership.

Lyn E.
San Jose, CA

My wife and I were interested in a 2006 BMW 530i and we saw what we wanted at Axiom. James was very polite, courteous and answered every question we had about the car. We finally decided not to purchase the vehicle, due to other financial obligations, but I wanted to write a review to recommend James' service and expertise. He has a great selection of vehicles to choose from and it seems like his cars are all in great condition. We will definitely consider purchasing from James when we're finally ready to purchase our next vehicle.

Ken S.
Dublin, CA
2006 BMW 530i Sedan

I had a fantastic experience working with Axiom Auto Group and have been recommending them to all my friends. James is a pleasure to work with, is not pushy, and is completely honest and transparent. His prices are fantastic, his cars look brand new. The bulk of their inventory appears to be luxury sedans and coupes (Infiniti, BMW, Audi, Acura, Lexus, Mercedes, etc.) that are 1-3 years old with 15K-35K miles. James takes care of all the paperwork, is very professional, and responds to questions about his vehicles almost instantaneously. I must say the entire buying process was hassle free and I will definitely be checking with James before buying my next car.

Ajay S.
Palo Alto, CA
2007 Infiniti G35 Sedan

Just purchased an Infiniti from these guys. Very knowlegeable about their cars, especially Infiniti. Good prices, no pressure! All cars seemed really clean.

Dennis O.
Pleasanton, CA
2007 Infiniti M35 Sport

If you are looking for a pre-owned car, James @ Axiom is the guy to go to. Car dealers have pretty bad reputation in general. Most of them will say anything to you to get you to buy the car. James was honest, up front about the car, and was not pushy at all.

We looked at one of his CLK500 first, but decided that car wasn't for us. He accepted that decision without saying a word. We ended up buying another car from him within the week. He usually has some of the better deals around. His cars are clean, detailed, and parked inside a warehouse. When you look at them you'd think they are new.

He'll also spend the time with you to do things right. We are buying the car to take out of state, and the paperwork is none-trivial. He helped us to do research ahead of time and made the whole process a breeze.

David Z.
Foster City, CA
2006 BMW 530i

Car dealers are very aggressive these days, even more so than before. Once they have your contact info they try to get you into their showroom even though they either don't have the car you want or their advertising is intentionally misleading. James was a pleasant surprise, I didn't feel like I needed a shower after talking with him or test-driving. He doesn't try to dazzle you with car-babble and lets the quality of the cars in his indoor showroom speak for themselves.

Polite, considerate and never pushy, I am the proud owner of one of his cars. He's so thorough I even got my new plates in about 3wks along with a refund cheque because the licencing was cheaper than calculated. This is definitely a good small business that I hope will survive this downturn.

Kimara C.
San Francisco, CA
2006 BMW 330i

I purchased my car from James, and it was really smooth and nice. He was totally different from normal dealers - well knowledged, never hurry, polite, and always listen. That was my first purchase of car after I came to US so I didn't know what should do at all. But he gave me thorough explanations and instructions about everything from purchase to register so I had no problem at all.
After several months passed from the purchase, I found a small problem on my car a few days ago. My car had anti-theft wheel locks but I don't have a key so I couldn't rotate tires. I sent an email to him about this issue, then he replied immediately with a polite apology, and took care of everything smoothly - without any cost. Wow.
Actually I was surprised by the quality of cars he has in his inventory, his attitude to customers throughout the purchase, and surprised more by the way how he handles the problem even several months after the purchase.
If you want to buy a car, please try him. I believe you will feel the same.

Eunseok J.
Santa Clara, CA
2006 Infiniti M35

Planning to buy a used luxury sedan, this is the place to check. I bought a 2006 BMW. I got it below the Kbb price and it was fully loaded. I did not haggle for the price, we agreed on the price within 5 minutes of our conversation. Worth to checkout this place for a good deal.

Abhishek N.
San Jose, CA
2006 BMW 330i